About Us | Service Bay Tools Co., Ltd.

Welding machine setup representing professional workshop operations

Our Company

Who We Are

Service Bay Tools Co., Ltd. is a specialized distributor of automotive workshop equipment, hand tools, power tools, lifting systems, and diagnostic instruments. Operating from our base in Minatomirai, Yokohama, we serve a range of customers from independent garages and franchise service centers to fleet maintenance operators and automotive training facilities.

Our product catalog is assembled with professional use in mind. We focus on sourcing tools and equipment from manufacturers with established quality standards, and we aim to provide accurate product information to help our customers make informed purchasing decisions.

We operate as a business-to-business (B2B) supplier, with a focus on relationship-based service and straightforward ordering processes. Our team has direct experience in automotive service environments, which informs how we select and present the products we carry.

Contact Our Team

Our Operating Principles

The values that guide how we source products and serve our customers.

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Accurate Information

We provide factual, verifiable product descriptions. We do not make unsupported claims about performance or suitability that cannot be confirmed.

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Professional Focus

Our catalog is developed for professional environments. Products are selected based on their suitability for regular, demanding workshop use.

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Transparent Dealings

We communicate clearly on pricing, availability, delivery timelines, and product specifications. We do not use pressure-based sales practices.

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Supply Consistency

We maintain structured inventory management to support consistent availability of regularly ordered products and minimize disruption to our customers' operations.

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Regional Coverage

While based in Yokohama, we work with customers throughout the Kanto region and beyond, providing delivery logistics to serve diverse geographic requirements.

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Ongoing Support

We remain available to customers after purchase for product information, replacement part inquiries, and general assistance with their workshop equipment.

Our Team

Professionals with backgrounds in automotive service and supply chain management.

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T. Yamamoto

General Manager

Oversees operations, supplier relationships, and overall business direction. Background in automotive parts distribution.

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M. Tanaka

Product Manager

Responsible for catalog development, product research, and technical documentation for all equipment categories.

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K. Suzuki

Technical Advisor

Provides product selection guidance and technical support to customers. Former automotive technician with workshop experience.

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A. Watanabe

Sales & Customer Relations

Manages customer accounts, quotation requests, and order processing. Primary point of contact for business inquiries.

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H. Ito

Logistics & Warehouse

Coordinates inventory, inbound shipments, and outbound deliveries to ensure accurate and timely order fulfillment.

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R. Nakamura

Finance & Administration

Manages accounts, invoicing, and administrative operations to support smooth business processes across all departments.

Our Location

Based in Minatomirai, Yokohama

Our offices and warehouse are located in the Minatomirai district of Yokohama, Kanagawa Prefecture — a well-connected commercial area with access to major logistics networks throughout the Greater Tokyo region.

Customers are welcome to visit by appointment to view product samples, discuss requirements, and meet with our team directly.

Showroom available by appointment
On-site product viewing for select categories
Direct consultation with technical advisors
Accessible location near major transport links

Arrange a Visit

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Service Bay Tools Co., Ltd.

〒220-0012
2-3-5 Minatomirai
Yokohama City, Kanagawa

✉️ Email

info@servicebaytools.com

🕐 Office Hours

Monday – Friday: 9:00 – 18:00
Saturday: 9:00 – 13:00
Sunday & Public Holidays: Closed

About Service Bay Tools Co., Ltd.